Terms and conditions
These General Conditions govern the relations between SAS LE MILLENAIRE, having its head office at 4 Rue Bertin, 51100 REIMS – FRANCE, registered under SIRET 339 671 448 00027, operating the restaurant LE MILLENAIRE (hereinafter the “Company”). 'on the one hand, and on the other hand any natural or legal person (hereinafter the "Customer") wishing to place an order within the restaurant LE MILLENAIRE or via the website https://www.lemillenaire.com (hereinafter the “Website”). The Customer expressly acknowledges having read and be bound by these General Conditions once he has checked the box “I accept the General Conditions” as part of the online purchase or order process.
Article 1: object
The purpose of these General Conditions is to determine the conditions under which the Customer can place, online, an order for products to take away, or even place an order for products for delivery on the Website. Any access and/or use of the Website and the payment provider's platform implies full and unreserved acceptance of all of these general conditions of sale. They therefore constitute a contract between the Company and the Client. In the event that the Customer does not wish to accept all or part of these General Conditions, he or she is asked to renounce any use of the Website.
Article 2: Entire contract
These general conditions express the entirety of the obligations of the parties. No general or specific conditions communicated by the Customer may be incorporated into these General Conditions.
Article 3: Reservation terms
Online reservations are made using the form accessible at https://www.lemillenaire.comIt is up to the Customer to complete all of the fields in the aforementioned form, and to indicate in particular the date on which they wish to benefit from the catering services as well as the service (lunch – dinner), the time and the number of seats desired. . In the event of unavailability regarding the requested reservation date, the reservation service may offer, if possible, an alternative which it is up to the Customer to request, accept or refuse. After acceptance of the reservation, a confirmation summarizing the elements of the reservation request (date, service, time, number of place settings, etc.) will be sent to the Customer. It is up to the Customer to verify the elements indicated and, where applicable, to bring to the attention of the Company as soon as possible any error made during the reservation process. In the event that the Customer does not receive confirmation of their reservation by email, it is their responsibility to contact the Company as soon as possible. The Customer will pay the amount of the bill corresponding to the services provided in the LE MILLENAIRE restaurant directly and in full on site, on the day scheduled when booking.
Article 4: Descriptions and methods of making distance sales
These General Conditions of distance selling govern the contractual relationship between, on the one hand, the Company and, on the other hand, each Customer placing an order by telephone or via the Website. As part of the order form on the Website, the click that the Customer executes will constitute validation of their order and will signify full and unreserved acceptance of these General Conditions. The Customer further acknowledges having the legal capacity to enter into this contract and having read these General Conditions, prior to placing their order. As such, placing an order on the Website implies unreserved acceptance on the part of the Customer of the General Conditions in force on the day of the order and available on the Website. The Company reserves the right to adapt or modify these General Conditions at any time without notice. These modifications are applicable and enforceable against the Customer from their posting on the Website and apply to any subsequent order. The version of the General Conditions applicable at the time the order is placed is available on the Website.
Article 5: Registration on the Website
La prise de commande via le Site Internet suppose une inscription en vue de la création d’un compte client (ci-après, le « Compte Client »). A cet effet, le Client remplit le formulaire d’inscription disponible directement sur le Site Internet, choisit un identifiant associé à une adresse de courrier électronique valide et un mot de passe. Il s’engage à garder ces informations strictement confidentielles et à ne pas les communiquer à des tiers, afin d’éviter autant que possible tout risque d’intrusion dans son Compte Client. La Société ne pourra être tenue responsable d’aucune utilisation non autorisée du Compte Client par un tiers qui aurait eu accès à l’identifiant et au mot de passe correspondant, sans faute de la part de la Société, et notamment si l’identifiant et le mot de passe ont été communiqués à un tiers par le Client ou en raison de sa négligence. Une fois l’inscription effectuée, un e-mail récapitulatif est envoyé au Client à l’adresse de courrier électronique renseignée. L’adresse de livraison indiquée doit être aussi précise que possible (numéro de bâtiment, d’étage, digicode, etc.), afin de permettre une livraison dans les meilleures conditions. La Société ne pourra être tenue responsable en cas d’impossibilité de livraison due à des renseignements erronés ou incomplets.
Article 6: Price
The prices of products ordered on the Website are visible at the time of consultation of the Website. They are expressed in Euros, and are applied throughout the duration of their display on the website. The Company cannot be held responsible in the event of a discrepancy observed between the prices on the Website and the prices in restaurants. A minimum order may be required by the Company. Prices are expressed in euros, all taxes included. They take into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the prices of the products.
Article 7. Payment
The amount of purchases made by the Customer on the Company's Website is that which appears when confirming the order or paying by card. The Customer guarantees to the Company that he has the necessary authorizations to use the chosen payment method, when validating the order form. For payment by card, the provisions relating to the fraudulent use of payment by card in the agreements concluded between the Customer and the card issuer and between the Company and its banking establishment apply. In order to strengthen the security of transactions, the Customer may be asked to present the bank card used to pay for the order accompanied by an identity document, upon receipt of the order at the location previously chosen when placing said order on the website. The Company reserves the right to cancel any order from an Internet user with whom there is a dispute relating to the payment of a previous order. A minimum order may be required by the Company to pay online for the order placed by the user on the Website. Reimbursement of an order placed online on the Website is possible if the order is canceled before 5:00 p.m. 24 hours before the day preceding the collection of said order and on request by sending an e-mail to the Company or by contacting them by telephone before the pickup time of said order. Reimbursement is made within 15 to 20 days. The Company reserves the right to cancel any order from an Internet user with whom there is a dispute relating to the payment of a previous order. A minimum order may be required by the Company to pay online for the order placed by the user on the Website. Reimbursement of an order placed online on the Website is possible if the order is canceled before 5:00 p.m. 24 hours before the day preceding the collection of said order and on request by sending an e-mail to the Company or by contacting them by telephone before the pickup time of said order. Reimbursement is made within 15 to 20 days. The Company reserves the right to cancel any order from an Internet user with whom there is a dispute relating to the payment of a previous order. A minimum order may be required by the Company to pay online for the order placed by the user on the Website. Reimbursement of an order placed online on the Website is possible if the order is canceled before 5:00 p.m. 24 hours before the day preceding the collection of said order and on request by sending an e-mail to the Company or by contacting them by telephone before the pickup time of said order. Reimbursement is made within 15 to 20 days. A minimum order may be required by the Company to pay online for the order placed by the user on the Website. Reimbursement of an order placed online on the Website is possible if the order is canceled before 5:00 p.m. 24 hours before the day preceding the collection of said order and on request by sending an e-mail to the Company or by contacting them by telephone before the pickup time of said order. Reimbursement is made within 15 to 20 days. A minimum order may be required by the Company to pay online for the order placed by the user on the Website. Reimbursement of an order placed online on the Website is possible if the order is canceled before 5:00 p.m. 24 hours before the day preceding the collection of said order and on request by sending an e-mail to the Company or by contacting them by telephone before the pickup time of said order. Reimbursement is made within 15 to 20 days.
Article 8. Order acceptance
The “ORDER” button associated with the clicking, authentication and non-repudiation procedure and the protection of all messages constitute an electronic signature. This electronic signature has value between the parties as a handwritten signature. For any order placed by the Customer on the Website, the “click” constitutes irrevocable acceptance which can only be called into question in the cases strictly provided for in this contract.
Article 9. Customer Account
By registering on the Website, the Customer accepts that his data will be recorded. The Customer may request the modification of his personal information upon simple request by sending an email to reservations@lemillenaire.com. Even if this action remains accessible from their Customer account on the Website. If the Customer's account is inactive for a period of 3 years after their last connection, the Customer's account will be deactivated. The Client will be notified 2 weeks before the due date.
Article 10. Responsabilité
The Company disclaims any responsibility for the use or content of the products ordered on the site. The products offered comply with current French and Community legislation. The photographs and texts reproduced on the Website are not contractual and are for purely indicative purposes only. The Company cannot be held liable if an error appears in one of these photographs or one of these texts. The Company cannot be held responsible for direct or indirect damage (loss of data, financial damage, etc.) which could result from the connection or use of the Website or the information appearing there. Given the specificities of the Internet network, the Company cannot be held responsible for non-performance of the contract concluded. Likewise, in the event of failure of the Partner, force majeure, and in particular, in the event of a total or partial strike, flood, fire, stoppage of transport and/or telecommunications, etc. Orders placed on the Platforms must be consumed within a maximum of 2 hours following collection. The Company declines all responsibility in the event that the products withdrawn are not consumed immediately.
Article 11: Right of cancellation or withdrawal
The right of withdrawal does not apply to perishable products. Consequently, the Customer has no right of withdrawal and cannot return to his order once it has been registered on the Website. Exceptionally, the Company agrees to cancel an order if the order is canceled before 5:00 p.m. 24 hours before the day preceding the collection of said order and on request by sending an e-mail to the Company or by contacting them by telephone before the time of collection of said order. The Company/or the Partner reserves the right to no longer accept orders from a user on the Website who it judges does not respect the exceptional nature of cancellations.
Article 12: Security
Thanks to the technologies used, the Company guarantees the customer that he is using a secure means of payment. The entire payment phase carried out between the customer and the secure system is fully encrypted and protected. As such, the Company guarantees the absence of any form clearly stating the customer's bank card number. For information purposes, the Company uses the Pay System. All data relating to the Customer's orders (first name, last name and bank card number) are encrypted so that the information that the Customer communicates is protected during its transmission to our payment processing center. In addition, the cryptology means and services used to secure transactions have been the subject, depending on the case, of a declaration or authorization in application of the legislation in force.
Article 13: Processing of personal data
The Company implements all reasonable means to ensure the confidentiality and security of data transmitted on the web. The information requested from each Customer is necessary to process their order and may be communicated to the Company's partners to carry out analyzes of the data collected and to ensure delivery. In accordance with the Data Protection Act of January 6, 1978, the customer has the right to access and rectify personal data concerning him. As such, the customer may object to the communication of this data to third parties. These rights must be exercised at: LE MILLENAIRE, 4 rue Bertin, 51100 REIMS – FRANCE, with proof of identity (photocopy of an identity document). For more information,
Article 14 : Cookies
For technical reasons, to facilitate customer navigation on the Platforms and allow them to benefit from our offers, the Company uses “cookies”. The Company informs the customer that he is not exposed to any risk by accepting the use of this system. For more information on cookies, please consult our Personal Data and cookies management policy.
Article 15: Proof
The Company authorizes itself to keep computerized records, kept in the computer systems of the said Company, which will be considered as proof of communications, orders and payments made between the user, the Partner, the Company via the Website.
Article 16: Orders including alcoholic beverages
In accordance with Ordinance No. 59-107 of January 7, 1959, and under the terms of Article L. 80 of the Code of Drinking Places and Measures Against Alcoholism, the sale of alcohol to minors is prohibited. By placing an order on the Website and if their order includes one or more alcoholic beverages, the user acknowledges and certifies on their honor that they have reached the age of 18 on the date of the order. Alcohol abuse is dangerous for health. By simply placing an order on the Website, the Customer expressly waives the benefit of article 1587 of the Civil Code, which only provides for the definitive conclusion of the sale of wine after tasting and approval of the buyer. Alcohol cannot be sold alone on the Website.
Article 17 – Information:
The information published, including its appearance and characteristics, on the Website is non-contractual. This information does not in any way constitute an assertion, guarantee or any commitment on the part of The Company with regard to any product or service. The Company has made every effort to ensure that the information accessible through its Website is accurate. However, the Company does not guarantee in any way that this information is accurate, complete and up to date. The Company provides no guarantee, express or tacit, concerning all or part of its Website. Under no circumstances can it be held responsible for any direct or indirect damage, whatever its nature, resulting from the use of its Website. The establishment of hypertext links to other sites or resources available on the Internet network cannot engage the responsibility of the Company nor that of its host for the content offered by the designated sites. The creation of hypertext links to the Website can only be done with the prior written authorization of the Company.
Article 18 – Intellectual and industrial property rights:
The LE MILLENAIRE restaurant website is an intellectual work protected by intellectual property laws as provided for in Book I, Titles I and II of the Intellectual Property Code in its legislative part. The Website and each of the elements that compose it are the exclusive property of The Company. Any reproduction or representation, in whole or in part, of the site or any of its elements, without the written consent of its owner, is prohibited, as is their alteration. The Internet user cannot therefore modify, reproduce or adapt any product, including all or part of the website and the data it contains (including photos). The Internet user may not copy by any means whatsoever, download, market, resell, distribute, retransmit, publish, carry out an automated download, in any form, of any data available or hosted on the site. Failure to comply with this prohibition constitutes an infringement which may result in civil and criminal liability for the infringer. In addition, third party owners of infringing content, whatever their nature, are entitled to take legal action against the infringers. This provision also applies to passing Internet users. The brands and domain names that appear on the LE MILLENAIRE restaurant website are the exclusive property of the Company (RESTAURANT LE MILLENAIRE). Any reproduction or use of these brands or domain names, in any manner and for any reason whatsoever, is prohibited. and this in any form any data available or hosted on the site. Failure to comply with this prohibition constitutes an infringement which may result in civil and criminal liability for the infringer. In addition, third party owners of infringing content, whatever their nature, are entitled to take legal action against the infringers. This provision also applies to passing Internet users. The brands and domain names that appear on the LE MILLENAIRE restaurant website are the exclusive property of the Company (RESTAURANT LE MILLENAIRE). Any reproduction or use of these brands or domain names, in any manner and for any reason whatsoever, is prohibited. and this in any form any data available or hosted on the site. Failure to comply with this prohibition constitutes an infringement which may result in civil and criminal liability for the infringer. In addition, third party owners of infringing content, whatever their nature, are entitled to take legal action against the infringers. This provision also applies to passing Internet users. The brands and domain names that appear on the LE MILLENAIRE restaurant website are the exclusive property of the Company (RESTAURANT LE MILLENAIRE). Any reproduction or use of these brands or domain names, in any manner and for any reason whatsoever, is prohibited. Failure to comply with this prohibition constitutes an infringement which may result in civil and criminal liability for the infringer. In addition, third party owners of infringing content, whatever their nature, are entitled to take legal action against the infringers. This provision also applies to passing Internet users. The brands and domain names that appear on the LE MILLENAIRE restaurant website are the exclusive property of the Company (RESTAURANT LE MILLENAIRE). Any reproduction or use of these brands or domain names, in any manner and for any reason whatsoever, is prohibited. Failure to comply with this prohibition constitutes an infringement which may result in civil and criminal liability for the infringer. In addition, third party owners of infringing content, whatever their nature, are entitled to take legal action against the infringers. This provision also applies to passing Internet users. The brands and domain names that appear on the LE MILLENAIRE restaurant website are the exclusive property of the Company (RESTAURANT LE MILLENAIRE). Any reproduction or use of these brands or domain names, in any manner and for any reason whatsoever, is prohibited. are entitled to take legal action against infringers. This provision also applies to passing Internet users. The brands and domain names that appear on the LE MILLENAIRE restaurant website are the exclusive property of the Company (RESTAURANT LE MILLENAIRE). Any reproduction or use of these brands or domain names, in any manner and for any reason whatsoever, is prohibited. are entitled to take legal action against infringers. This provision also applies to passing Internet users. The brands and domain names that appear on the LE MILLENAIRE restaurant website are the exclusive property of the Company (RESTAURANT LE MILLENAIRE). Any reproduction or use of these brands or domain names, in any manner and for any reason whatsoever, is prohibited.
Article 19: Dispute resolution
These General Conditions are subject to French law. Any dispute between the Company and a legal entity Client, relating to their execution and their consequences will be subject to the jurisdiction of the competent courts of Paris to which the Parties expressly grant jurisdiction, including in the event of summary proceedings, warranty claims or plurality of defendants.
